Pricing
AI hosting support pricing: start free, no card
The Free plan is the whole product at 30 conversations a month. Paid plans are one line item instead of a night shift. Cancel anytime.
free forever · no card
Real tickets on your own portal, free.
Start free, no card- "Powered by PanelBot" badge
- Live Chat Dashboard, unlimited team seats
- Unlimited servers, every server type
$290/yr · save $58
billed monthly
Roughly your first 100 customers.
Choose Lite- "Powered by PanelBot" badge
- Live Chat Dashboard, unlimited team seats
- Unlimited servers, every server type
$990/yr · save $198
billed monthly
Up to around 500 customers.
Choose Starter- White-label: your brand, no badge
- Live Chat Dashboard, unlimited team seats
- Unlimited servers, every server type
$2,490/yr · save $498
billed monthly
Into the low thousands of customers.
Choose Growth- White-label: your brand, no badge
- Live Chat Dashboard, unlimited team seats
- Unlimited servers, every server type
$7,990/yr · save $1,598
billed monthly
5,000 customers and up.
Choose Scale- White-label: your brand, no badge
- Live Chat Dashboard, unlimited team seats
- Priority onboarding and integration help
The Free plan is the real product, not a cut-down demo: 30 conversations a month, every month, on unlimited servers, with no card. Put your real tickets through it for as long as you like, then upgrade when 30 stops being enough. Cancel anytime, one click.
Bigger than Scale? Enterprise is a conversation.
Custom conversation volume, white-label, priority everything, and a quote built around your fleet.
Run over mid-month? No surprise bills, ever. On any paid plan, top up with a chat bundle, 100 conversations for $50, used after your plan’s included conversations. Unused bundle credits never expire.
The math
What this price is standing next to
Doing it yourself
your nights
Free, until you count the 2am tickets, the weekends, and the roadmap that never moves.
One support hire
$38,000/yr
Covers 40 of the week’s 168 hours. The other 128 stay dark.
Per-ticket desk
$3–5/ticket
First reply in an hour or more, often a macro, from someone juggling six other hosts.
A conversation costs at most 39 cents on the smallest plan, down to a dime at the top. Same minute, every hour of the year.
Day one
From signup to first conversation, same day
Drop one file into WHMCS or one plugin into Blesta: it runs the chat widget and the server connector. About twenty minutes, once.
Set your brand, launcher, office hours, and what may run in chat.
The widget goes live for signed-in customers. First conversations land the same hour.
The step up
What you get, and what unlocks
The live Chat Dashboard, on every plan
Your team takes over conversations in real time: a claim queue, canned responses, full customer context, and unlimited seats. Free included. When nobody on your team is online, the same escalation files as a ticket in your billing portal instead.
White-label, from Starter up
The widget and dashboard drop the “Powered by PanelBot” line and carry your brand alone. On Free and Lite the badge stays, which is part of how those plans stay this cheap.
Side by side
Every plan, every line
Most rows are checkmarks for everyone, the live Chat Dashboard included. One thing unlocks higher up: white-label branding, from Starter.
| Feature | Free $0$0/mo | Lite $24$29/mo | Starter $83$99/mo | Growth $208$249/mo | Scale $666$799/mo |
|---|---|---|---|---|---|
| AI conversations a month | 30 | 100 | 600 | 2,000 | 6,000 |
| Cost per conversation | $0$0 | 33¢39¢ | 14¢17¢ | 13¢15¢ | 10¢12¢ |
| WHMCS & Blesta widget | |||||
| cPanel & DirectAdmin, all server types | |||||
| Knowledge base & role-aware app access | |||||
| Offline ticket creation | |||||
| Full audit trail, same retention on every plan | |||||
| 50+ languages | |||||
| Unlimited servers and fleets | |||||
| CloudLinux, Imunify360, JetBackup, Softaculous | |||||
| Live handoff Chat Dashboard | |||||
| Team seats on the dashboard | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Remove "Powered by PanelBot" branding | – | – | |||
| Priority onboarding & rollout review | – | – | – | – | |
| Custom integration help | – | – | – | – |
Money questions
Pricing, plainly
No. The Free plan takes no card at all. You sign up, connect a server over the panel API, drop the widget into your WHMCS or Blesta portal, and start putting real tickets through it with nothing on file. A card is only needed the day you move to a paid plan, and billing starts that day.
The whole product at 30 conversations a month, resetting every month, on unlimited servers of every type. No time limit, no feature gates. The live Chat Dashboard is included, with unlimited seats, and escalations still file as tickets in your portal when nobody is online. The widget shows "Powered by PanelBot", the same as Lite. Free is for new workspaces, and for one that has never had a paid subscription; upgrading is where a card comes in.
Nothing surprising, and never an automatic overage charge. The month simply runs out of included conversations and resets on schedule, each month on the day you signed up. When you want more before then, you move up to a paid plan. Chat bundles (100 conversations for $50) are for paid plans only: there, plan conversations are spent first, the bundle covers the rest, and unused bundle credits never expire.
When your customers use it, not when a clock runs out. Thirty conversations a month is roughly one a day: enough to prove the thing on your own tickets, not enough to carry a growing desk. The honest signal is your customers finding the widget faster than the allowance refills. Lite is the first step, at roughly your first hundred customers.
The full AI engine with every fix, the live Chat Dashboard with unlimited seats, offline ticket escalation into your portal, the knowledge base, the complete audit (12 months of action history, 90 days of conversation replay, the same on every plan), every server type, unlimited servers, and 50 plus languages. Starter and up add white-label branding. Everything else is volume.
From Starter up. On Free and Lite the widget carries a small "Powered by PanelBot" line, which is part of how those plans stay this cheap. Starter, Growth, and Scale drop it: your brand alone, in the widget and the dashboard.
Volume, and that is the honest answer. Starter and Growth carry the same product, the same live Chat Dashboard, and the same white-label branding. Growth is for when 600 conversations a month stops covering your desk. If you are close to the line, a chat bundle is cheaper than the jump.
Rough guide: Free to prove it, Lite for your first hundred customers, Starter to around five hundred, Growth into the low thousands, Scale beyond that. Start where your ticket volume is today and move up when the conversations run out.
Yes, all four server types on every plan, Free included. A reseller account connects over the panel API with no root needed. On VPS and dedicated, where your customer owns the whole machine, PanelBot can go further, like restarting a crashed service after a yes.
Unlimited, on every plan including Free. Owners, admins, technicians, viewers, as many as your desk needs. We meter conversations, not people.
Yes, in one click from your dashboard. No lock-in, no exit call, no retention script. Cancelling a paid plan stops the next charge; the Free plan costs nothing to leave sitting there.
More detail in the docs: Start free on WHMCS or Blesta Plans How pricing works Free plan terms Usage and credits Free plan and upgrades Refunds and cancellation Discounts and offers Billing docs
On volume and escalations: Plan limits What your plan includes Escalations
Put it on your portal this week.
Start free on your own WHMCS or Blesta install. 30 conversations a month, no card, cancel anytime.